Work History
Firmware Engineering Co-Op - Crestron Electronics
January 2023 - August 2023
Delivered advanced firmware using C, C++, JavaScript, and Python for 8ZSA Amplifier
Designed a Control UI, originally for internal testing, but released as product
Identified and resolved firmware discrepancies through rigorous testing
Maintained good standing with third-party APIs through tailored firmware development to match new API requirements
Created C++ library for JSON schema validation
Mentored two interns and onboarded two full-time employees
Key Competencies: Python, Kivy, JavaScript, C, C++
Quality Engineering Co-Op - Crestron Electronics
February 2022 - December 2022
Developed test cases, pinpointing and rectifying errors on Crestron's WebUI
Leveraged Maven Projects for efficient webpage testing
Streamlined remote panel testing through Appium and Jenkins
Developed testing methods, utilizing Selenium Automation, for robust web validation
Key Competencies: Java, Jenkins, Maven, Appium, Selenium
Seasonal Sales Advisor - Best Buy
August 2021 - January 2022
Delivered exceptional customer support, enhancing user satisfaction
Addressed and resolved concerns of unsatisfied customers, rebuilding trust
Responded promptly to inquiries, ensuring clients felt informed and valued
Acquired comprehensive knowledge on products and services, driving informed interactions
Key Competencies: Customer Service, Teamwork, Product Knowledge, Punctuality
Electronics Sales Associate - Walmart
January 2018 - June 2021
Delivered tailored customer assistance, boosting satisfaction and loyalty.
Oversaw the seamless functioning of multiple departments, ensuring efficiency.
Collaborated with coworkers, adeptly resolving challenges and fostering teamwork.
Curated compelling displays and efficiently managed inventory to optimize store aesthetics and stock availability.
Key Competencies: Customer Service, Teamwork, Leadership, Product Management
